Solving retail complexity
You've built a retail business with big ambitions. Now you need operations built for growth. When native integrations reach their limits, you need more than an off-the-shelf solution. You need specialists in complex retail operations.
Trusted by leading retail brands:







We have deep, hands-on expertise across the six platforms mid-market retailers rely on.
Whichever of these is in your stack today, or next on your shortlist, we have the expertise to support you.
Retail-native ERP and order management
For high-growth retailers outgrowing accountant-led setups
For retailers scaling into financial and operational complexity
For retailers operating within the Microsoft ecosystem
For retailers needing serious finance and consolidation capability
As front-end commerce layer or unified retail operating system
Growth created complexity. Your systems didn’t evolve with it.
At a certain stage, what used to work starts creating friction across the business. Disconnected platforms, manual workarounds and legacy processes begin to slow everything down.
These are signs that your systems aren’t evolving with your business growth:
Your ops team is firefighting daily
Manual workarounds, copy-paste between systems, end-of-day reconciliation. You’ve outgrown how things work.
Inventory visibility breaks across locations
Stockouts, overselling, manual stock transfers. Your systems don’t agree on what you have or where it is.
Reporting can't be trusted
Your finance and ops teams disagree on the numbers. Board reports take days to pull together. Nobody’s fully confident in the data.
New sales channels take too long to launch
What should be a six-week marketplace integration becomes a six-month project.
Operational change feels risky and slow
Adding new tools is painful. Integrating them is worse. So nothing changes, and the problems compound.
You’re turning down growth opportunities
New channels, markets and fulfilment models could drive revenue, but you’re not confident your operations can support them without creating more complexity.
Your growth is creating more problems than progress
Each step up in volume reveals a new break in the system. Scaling has become the thing you’re managing around.
What we do
We deliver complex retail tech stack transformations that others can’t. We redesign the retail operation system architecture to work for the business, with optimised workflows across ERP, ecommerce, marketplace, 3PL and accounting systems.
Transformation projects for retailers with real complexity:
Integrations
Connect ERP, ecommerce, marketplace, POS, WMS / 3PLs and accounting platforms.
Automation
Remove manual processes, reduce errors, and speed up operations.
Transformation
Redesign broken workflows, remove limitations, future-proof operations and free your team to focus on growth.
Client stories
We have built over 150 integrations and apps across all areas of retail business and have witnessed the benefits they bring. Read our clients’ success stories below.
Who we’re for
We work with ambitious mid-market retailers, whose growth is starting to outpace their systems. As operations become more complex, disconnected platforms and manual processes begin to hold the business back. We’re not the right fit for retailers looking for a quick plug-in, the lowest-cost option, or a simple solution for a straightforward single- channel operation. We’re built for retailers managing complexity, businesses that need deep expertise, tailored integrations, extended functionality, and strategic guidance to support growth.
We’re a strong fit if...
Your ops team is firefighting daily
You track inventory in multiple systems and they don’t align
Reporting can't be trusted because your systems don't agree
The native integrations you use have hit their limits
You need custom workflows
Making operational changes feels slow and risky
Launching new sales channels takes longer than it should
Growth is exposing cracks in operations
You're migrating between operational platforms
You're missing growth opportunities for fear of losing operational control
How we engage
Every engagement starts with a discovery call. We discuss your current tech stack and areas of friction, define what good looks like, and produce a clear Statement of Work before any project begins. From there, our six-stage delivery framework (Discover, Design, Deliver, Test, Go Live, Hypercare) takes the project to a controlled and predictable launch.
1
Discover
You’ll start by sharing your current tech stack, your pain points and potentially your vision for how it should work.
Together, we’ll identify the gaps and define the best way to close them with integrations, apps or process changes.
2
Design
Your requirements are transformed into a detailed, functional and technical design.
All third-party documentation, systems accesses, and data mapping details are captured to determine the exact build specification.
3
Deliver
This is where your solution comes to life.
Your integration is configured exactly to specification, accompanied by detailed documentation, and test data starts flowing.
Progress is validated through iterative testing, so nothing is left to chance.
4
Test
User Acceptance Testing (UAT) gives you and your team
the opportunity to run full end-to-end scenarios, ask questions, and get comfortable with the new setup.
5
Go Live
When it’s time to go live, you’ll follow a detailed and planned transition guided by our team.
6
Hypercare
For around two weeks after launch your new setup will be monitored closely, and any issues resolved proactively.
This is your time to use the solution with full confidence, knowing we’re right there.
Discover
You’ll start by sharing your current tech stack, your pain points and potentially your vision for how it should work.
Together, we’ll identify the gaps and define the best way to close them with integrations, apps or process changes.
Design
Your requirements are transformed into a detailed, functional and technical design.
All third-party documentation, systems accesses, and data mapping details are captured to determine the exact build specification.
Deliver
This is where your solution comes to life.
Your integration is configured exactly to specification, accompanied by detailed documentation, and test data starts flowing. Progress is validated through iterative testing, so nothing is left to chance.
Test
User Acceptance Testing (UAT) gives you and your team the opportunity to run full end-to-end scenarios, ask questions, and get comfortable with the new setup.
Go Live
When it’s time to go live, you’ll follow a detailed and planned transition guided by our team.
Hypercare
For around two weeks after launch your new setup will be monitored closely, and any issues resolved proactively.
This is your time to use the solution with full confidence, knowing we’re right there.
Your stack will keep evolving. So will we.
Going live isn’t the end, it’s where the real partnership starts.
We’ll stay close, monitoring your integrations, supporting your team, and helping you scale as new complexity arrives. One point of contact. Ongoing oversight. And a tech stack keeps pace with your growth.


