Leading stock synchronisation

A Case Study


Leader Online Limited

Working together since

July 2021

Services Provided

  • Systems Integrations
  • Custom Built App

Solutions Integrated

Endless stock

Operating four ecommerce websites based in the Home & Garden Retail Sector, Leader Online Limited have stock, and lots of it. And with each of the five sites specialising in their own quality range of products for the home, office & commercial properties, the team had a total of 25 supplier feeds coming through every day. 25 supplier feeds that needed to be manually uploaded were a drain on internal resources and put pressure on Leader’s Retail Operating System, Brightpearl.

The perfect solution lay in b.solutions’ custom built ‘Supplier Stock Integration’. Not only did this take the strain of the manual upload off the shoulders of the Leader team, but with real time information available for sales channels, they could operate with accurate, up-to-date stock levels. 

Going virtual

b.solutions’s custom built Supplier Stock Integration updates supplier inventory into virtual warehouses, which in turn, keep their ecommerce sites up-to-date so customers are never disappointed.

“It’s been an absolute pleasure working with the team here.  Nemanja was very helpful throughout the project and worked hard to ensure a smooth transition.” Vikki Bishop, Digital Growth Director.

Future stock

“The real damage for a brand is selling out, causing goods to be listed as ‘out-of-stock’.” explains Anthony Herve. “As well as a bad customer experience, it can cause a retailer to lose favour on reseller sites.” To mitigate this and protect against overselling, a minimum stock feature was implemented into the integration. This meant that when available supplier inventory sank below a defined threshold, the stock wouldn’t be updated in the virtual warehouse, safe-guarding each of the 5 brands’ reputations for excellent customer service.

“I just want to reiterate to you my thanks for the recent Peoplevox / OptimoRoute project and the work that’s gone in so fast to get it live. Junitine has been absolutely excellent these past few weeks and we couldn’t have done it without her expertise and helpful attitude.”

Gary Murray, Chief Marketing Officer

Leading logistics

Now that sales were unconstrained; it was time to focus on optimising logistics.

Descartes Peoplevox provides a scalable warehouse management system. OptimoRoute™ organises a mobile workforce to provide optimal day-to-day delivery operations. Both working beautifully in their own right, but this tech stack had scope for a bit of b.solutions magic…

We set to work.

When Goods Out Notes are created now, they are automatically received by OptimoRoute and assigned to the right driver on their perfectly optimised delivery route for speedy and efficient delivery.

Delivery details including driver’s name, drop number and van number for each order are sent back to Brightpearl and then thanks to our Brightpearl and Peoplevox integration, that same delivery information is passed on to Peoplevox, so that the warehouse team can prepare.

A remarkably efficient automation, freeing the Leader Online team from manual processing, inefficient delivery schedules and saving the bottom line.

Your CV has been submitted.

Thank you. If you’re keen to join our team, why not follow us on on LinkedIn to stay up to date with our news, new product developments and client stories?