Brightpearl | TikTok Shop Integration
Ride the wave of viral trends confidently.
At a glance: Orders, inventory and fulfilment, automated through Brightpearl for Seller Fulfilled, Upgraded TikTok Shipping, and Fulfilled by TikTok (FBT)
Overview
TikTok Shop is where trends meet transactions. With its vibrant, engaged community and viral potential, products can sell out in a flash as shoppers discover and purchase directly in-app.
But managing inventory during a viral moment? That’s when things can spiral out of control for retailers.
Our Brightpearl | TikTok Shop integration ensures inventory stays synced in real-time, helping merchants keep up with demand. Whether it’s platform shipping, seller shipping, or Fulfilled by TikTok Shop (FBT), we’ve got you covered. Ride the wave of viral trends confidently and deliver every time.
Integration provides:
New TikTok Shop orders are created in Brightpearl once TikTok’s 1 hour buyer cool-down period ends and the order is confirmed, with stock reserved automatically, no manual entry required.
Automatically synchronise your TikTok Shop inventory with Brightpearl to prevent overselling and ensure customers see accurate stock levels, even during viral spikes.
Seamlessly support various shipping methods, including platform shipping, seller-managed shipping, and Fulfilled by TikTok (FBT), for efficient order fulfillment tailored to your business needs.
Integrating TikTok Shop with your existing tech stack enables you to handle high-demand scenarios effortlessly, ensuring smooth operations and timely deliveries when trends take off.
Scope Review
Inventory Sync
Stock quantities will be updated on TikTok in line with stock held in Brightpearl
Sales Orders
Once the order status moves to 'Awaiting Shipment' following TikTok's 1 hr buyer cool-down period, the order is sent to Brightpearl
Upgraded Shipping Label
The TikTok generated label URL is pushed to a Brightpearl sales order custom field
Shipping Confirmation
Shipping methods and Tracking Reference will be sent to TikTok once the order is dispatched
Order Cancellation
If the order is cancelled in TikTok, the order status in Brightpearl is automatically changed to 'Cancelled'
FBT Orders
FBT orders are created in Brightpearl and immediately shipped
FBT Inventory
TikTok's FBT warehouse stock syncs to a dedicated virtual warehouse in Brightpearl
Upgraded Shipping Label
TikTok generated label URL is pushed to a Brightpearl sales order custom field
Get in touch
Together, we’ll uncover where your systems can work harder and guide your team through the journey of smarter, connected growth.