The beginning of the journey
Innovative Chemical Products Group (ICP Group) is one of the largest global coatings manufacturers in the world. Based in the US, ICP have achieved their status through acquisitions and organic growth. In 2020, ICP Group determined it was time to start using Brightpearl as their core digital operations platform. They engaged b.solutions to build integrations that would support them as a fast growing business and provide the structure they needed for an efficient system set-up.
The first step was to enhance the fulfilment and shipping process by integrating with the 3PL that ICP was using; Red Stag Fulfilment. With orders flowing to multiple locations automatically, the ICP team were freed up from manual processing to focus on further enhancing the business.
Working in harmony
ERP system Sage 500 needed to be integrated with Brightpearl next, to guarantee that the ecommerce and retail sides of the business were always working in harmony. Inbound and outbound data for the main distribution centres was automated and fed back into the ERP. This ensured that stock transfers between plants and distribution centres could now be efficiently managed and orders then picked up by Red Stag Fulfilment.