Brightpearl - Shopify Advanced Integration
Leverage Shopify’s powerful multi-channel capabilities, across D2C, B2B, POS, Markets and Marketplaces, with this advanced integration for Brightpearl
At a glance:Run your D2C, B2B / Wholesale and Retail activities on Shopify (from one admin, and even one store), with seamless data syncing with Brightpearl for order fulfillment and inventory management.
Overview
An integration with Brightpearl allows Shopify retailers to streamline their retail operations with ease. Our Advanced integration includes a vast number of features for retailers whose needs exceed the standard Brightpearl | Shopify integration offer.
For merchants selling across multiple channels (D2C, B2B, POS or integrated marketplaces); or leveraging Shopify Markets to support international expansion, our integration provides the flexibility to simplify this complex ecosystem and deliver retail excellence with Brightpearl, without compromise.
Our integration provides:
Product information and prices can be synchronised from Shopify to Brightpearl or from Brightpearl to Shopify so whatever your product creation workflow is, it’s all taken care of.
Product attribute mapping allows Brightpearl custom field to Shopify metafield mapping. Pricing sync covers Price, Compare At and Cost Price per site. The integration also offers advanced pricing sync for Shopify Markets (Brightpearl to Shopify) and B2B catalog pricing (Brightpearl to Shopify).
Channel bifurcation is key when you use Shopify to manage multiple sales channels.
No matter your Shopify set-up, this integration allows granular sale-to-channel attribution (1 Shopify site can be mapped to multiple separate sales channels in Brightpearl covering D2C, B2B, specific POS locations or marketplaces). You can even split your sales by delivery country or VIP customer. That means you know exactly where your business thrives and which channels require optimisation.
Take advantage of popular Shopify apps to offer self-serve order editing to your customers while also pushing upsell offers.
Our integration will push the Shopify order to Brightpearl once the “editable window” has closed (after 30mins, 1 hour or more). It can also consider the presence/absence of specific order tags. Order edits & cancellation after order creation in Brightpearl and before shipment are of course also supported.
The integration supports order tags, notes and metafields sync, allowing the transmission of key order attributes to Brightpearl, required for custom workflows.
Order creation can be in Shopify checkout or shop currency (using Shopify’s exchange rate), providing control for merchants trading across different regions and making reconciliation easier.
Our integration can sync payment and shipping updates for orders older than 60 days (this is key for long lead-time items).
Advanced shipping method mapping allows transmission to Shopify of shipping details, including custom tracking URLs, for carriers not supported by Shopify. Our integration can also push shipping updates for split orders.
Our integration can push a return in-progress to Brightpearl and then automatically trigger the refund in Shopify based on combined Brightpearl sales credit status / receipt status updates (potentially managed through a 3PL/WMS integration). It also supports retailers offering returns across multiple locations.
Merchants can take advantage of Shopify’s advanced B2B capabilities with:
- B2B company/location/contact sync (Brightpearl to Shopify)
- B2B catalog pricing sync (Brightpearl to Shopify)
- B2B order payment sync (Brightpearl to Shopify)
Quick-fire questions
Anthony Herve, b.solutions’ Managing Director and Founder, shares how our advanced Shopify + Brightpearl integration support retailers running multi-channel operations:
What makes Shopify the smart choice for retailers?
Who is this integration designed for?
Can you share a Shopify B2B project example?
How does it support Shopify POS?
What about expanding into global markets?
Can it handle multiple marketplaces?
Are there any other standout features to mention?
Is there an app to automate pre-orders?
Want to know more? Watch the full interview.
In May 2025, Anthony Herve joined Joseph Brown from Kubix and Ben Boughton-White from Dorwest to unpack exactly how Dorwest nailed their tech stack upgrade. Play the webinar on demand.
Scope Review
Real-time stock sync
Multi-warehouse to location mapping. Overselling protection with global or SKU-level buffer qty. Support for 1 SKU to multiple product listings.
Product creation / updates
Bi-directional product data sync. Metafield to custom field mapping. Support for automatic barcode assignment. "Only product linking" option.
Price updates
Bi-directional pricing sync (Price, Compare At, Cost Price per site). Managed Markets and B2B catalog pricing sync (Brightpearl to Shopify).
Web orders (D2C, B2B, Marketplaces and other integrated channels)
Multi-factor channel bifurcation (1 site to multiple Brightpearl channels). SO creation in Checkout or Shop / Managed Markets settlement currency. Customizable order download delay. Tags, notes and metafields sync (including localized). Support for Shopify smart order routing (including split fulfillment).
POS orders
POS order with immediate collection or delayed delivery from same store, alternative store or DC/3PL. Support for "Ship and carry out".
Payment sync
Bi-directional payment sync. Support for delayed payment and installments.
Order edits or cancellation before shipment
Support for Shopify self-service order edits via order download delay. Edits include delivery address change, product addition/deletion, quantity change, shipping method change. Supports edit/cancellation after invoicing in Brightpearl. Tag/note/metafield updates.
Order fulfilment and shipment updates
Custom tracking URLs for carriers not supported by Shopify. Supports fulfilment for orders older than 60 days and fulfilment of split orders. Supports shipment through Shopify.
Refund and returns
2-stage return process with triggering of refund in Shopify based on sales credit status / receipt status (with re-stocking and return shipping fees). Support for alternative return locations. Supports POS exchanges and new Shopify exchange feature from Shopify Admin.
You might also be interested in:
Shopify Forward Allocation App
Our bespoke Brightpearl forward allocation app for Shopify pushes ‘on-order’ PO quantities to your webstore to enable pre-ordering and automatically allocates stock to pre-orders, upon PO receipt. You’ll never be ‘out of stock’ and you’ll always be regarded as a reliable merchant.
Frequently asked questions
The b.solutions integration connects Shopify and Brightpearl to automate your entire retail tech stack — across D2C, retail POS, B2B, and marketplace channels. It synchronises orders, inventory, pricing, fulfilment, and financials in real time, removing manual work and ensuring a single source of truth across your business.
It’s built for ambitious retailers running multi-channel or omnichannel operations — D2C, B2B, and retail POS — who use Shopify as their commerce engine and Brightpearl as their ERP.
It suits businesses that want to:
- Scale globally with unified data
- Reduce manual data entry and stock errors
- Connect multiple sales channels and fulfilment centres
- Support advanced workflows like smart order tagging or multi-warehouse order routing
“Advanced” means it goes beyond standard connector apps.
It’s a customisable, deep integration layer built for complex workflows — supporting things like:
- Multi-channel order bifurcation
- Smart order routing
- Localised price lists and catalogs
- Integrated returns with conditional refund based on condition inspection
- Conditional order download delay configurable per channel
- Real-time synchronisation of orders, inventory, product and pricing data
- Automated fulfilment updates with support for fulfilled by merchant or by channel
- Omnichannel visibility — one admin for B2C, B2B, and POS
- Reduced human error and faster order processing
- Scalable infrastructure that grows with your business
It unifies your operations across your online, store, and wholesale channels. You can handle:
- Buy online, pick up in-store
- Buy in-store, ship from another store or warehouse
- Return or exchange anywhere
- Manage fulfillment dynamically by routing orders to the optimal location
- All stock and order data sync automatically with Brightpearl
- Orders (D2C, B2B, POS, marketplaces)
- Inventory levels
- Customers and companies
- Product catalogs and associated pricing
- Fulfilment data with tracking details
- Tags, notes and metafields
Yes. Retailers like Dorwest use our integration to run both D2C and wholesale (B2B) on Shopify with seamless Brightpearl synchronisation. Key B2B features include:
- Company, company location and contact sync
- Customer-specific catalogs and pricing
- Bulk-ordering, PO number capture, and order approval
- Flexible B2B payment terms
Our integration supports complex retail setups with large number of stores, covering:
- POS order with immediate collection or delayed delivery from same store, alternative store or DC/3PL
- Support for "Ship and carry out"
- Online return or exchange in any store
- POS sale to staff assignment for performance tracking
Yes. Through Shopify Marketplace Connect or third-party apps (like Mirakl Connect), our integration allows:
- Marketplace orders to route to separate Brightpearl channels via bifurcation logic
- Multi-listing support for the same SKU
- Fulfilment sync from marketplace services like FBA, WFS, or Wayfair Castlegate
Frequently asked questions about:
Shopify
Shopify is one of the world’s most advanced commerce platforms, powering millions of stores and commanding nearly 30% of the U.S. e-commerce software market. It supports:
- B2C, B2B, and in-person retail through one dashboard
- 80+ marketplaces and 100+ social channels
- Managed Markets for internationalisation
- POS for seamless in-store integration
- Headless commerce with Hydrogen/Oxygen
It’s scalable, reliable (99.9% uptime), and offers the industry’s best checkout conversion rates.
Shopify’s Managed Markets and internationalisation tools enable merchants to:
- Sell in 130+ currencies
- Offer local payment methods
- Translate content by region
- Prepay duties and taxes
- Manage fraud, chargebacks, and customs compliance
Our integration syncs Managed Markets pricing and supports the Global-e order workflow, allowing accurate reconciliation.
Advanced workflows
It automates pre-orders between Shopify and Brightpearl:
- Pushes future inventory from Brightpearl POs to Shopify
- Lets customers pre-order with estimated delivery dates
- Automatically allocates incoming stock to pre-orders first
- Prevents overselling and manual tracking
It’s a major time-saver for brands managing product launches or pre-sale events.
Find out more here.
It supports a two-stage return process between Shopify, Brightpearl, and 3PLs. Refunds are only processed in Shopify after goods are received and inspected at the warehouse — ensuring accurate, auditable workflows. This can be fully automated for speed and control.
Yes. We support customer self-service order editing through Shopify apps that allow changes (e.g. coupon codes, address correction, size change) within a defined window (often 1 hour) before the order syncs to Brightpearl.
b.solutions has specific expertise in the management of flash sales, ensuring timely order sync and inventory accuracy even during extremely high-volume traffic. Latency and overselling risks are minimised through smart batching and performance optimisation.
It syncs inventory transfers between Brightpearl and Shopify — including DC-to-store or store-to-store transfers. Receipts can be confirmed in Shopify POS, automatically updating Brightpearl.
Implementation
Timelines vary depending on complexity, number of sites and stores, but most retailers can go live in 6-10 weeks. We provide a guided onboarding process that maps your workflows and configures the integration accordingly.
Absolutely. Our integration is highly configurable. Every workflow and sync process can be tailored to your specific business requirements.
Book a consultation with b.solutions. Our team will review your systems, walk you through the integration, and show you exactly how to streamline and automate your Shopify + Brightpearl operations.
Get in touch
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