A mechanical engineer by trade, when Niclas “Nick” Luthman, was diagnosed as a pre-diabetic, he put his self-taught food engineering skills to the test. He started on a path to tasty treats that didn’t need to compromise flavour for healthiness and Nick’s soon became a world leader in sugar replacement.
Now selling all over the US and Europe, Nick’s products offer consumers healthy snacks free from gluten, palm oil and with no added sugar. As the sales flooded in, the Nick’s team knew that an optimised tech stack was crucial for further, streamlined growth.
The perfect recipe
Leading ecommerce platform, Shopify, was the beating heart of these sweet sales. And once the order was placed, the process was handed over to family run and award-winning Walker Logistics. But just like sugar-based candy, the process had room for improvement.
We worked to streamline the entire order fulfilment process, from online purchase to delivery, enhancing efficiency and customer satisfaction. Now, customers shopping on Nick’s store can enjoy a smooth shopping experience, with real-time inventory updates, accurate order processing, and automated shipping notifications. With Walker Logistics seamlessly integrated into the backend operations, Nick’s can guarantee timely delivery of its exquisite snacks, delighting customers with every purchase.
