When a little boy in San Diego flattened out one of his favourite stuffed animals to sleep on one night, it gave Jennifer Telfer an idea; Pillow Pets, a stuffed animal for day and a pillow for night. Now a multi-million-dollar company, Pillow Pets are bringing smiles to millions of children across the United States.
CS-Cart Multi-Vendor ecommerce platform was facilitating Pillow Pets’ growing sales volumes across multiple channels. Then in March 2019, Pillow Pets integrated CS-Cart with their new ERP Brightpearl. This ensured that all areas of sales operations were integrated and automated as a first step in optimising Pillow Pets’s tech stack.
Travelling across all states
More and more children wanted Pillow Pets. The company needed to access more retailers, fast, without increasing workload for the Pillow Pets team. With some of the biggest names in retail on offer, SPS Commerce allowed Pillow Pets to take their products to Target, Walmart and Macy’s, to name but a few, with just one single integration partner. The SPS integration with Brightpearl meant that there was now a fully automated end-to-end order workflow process, covering fulfilment and invoicing.