Dating back to 1925 and fiercely proud of its heritage, Millbry Hill is the UK’s leading independent family-run equestrian and country store. From strong roots in Stokesley, North Yorkshire, the company has grown to now supplying pet products, equestrian supplies and country clothing to customers around the world.
In November of 2020, we met the team at Millbry Hill to talk about driving efficiency and streamlining operations and the rest as they say…
To begin their journey to an optimised tech stack, we started by connecting Brightpearl with Xero. As one of our core integrations for businesses looking to streamline, it allows merchants to keep revenue, inventory, payments and commitments in check so that they are free to focus on growing their numbers.
With everyday accounting tasks simplified, we moved on to streamlining the physical operations.
The next part of the journey was to free Millbry Hill from the manual processing of the vast volume of orders that flowed through their multiple physical and ecommerce stores. We integrated Peoplevox’s scalable WMS to automate logistics and ensure customer orders and replenishment run smoothly.
With this new integration in place, Millbry could scale quickly and efficiently whilst delivering remarkable customer experience.