Tech in the country

A Case Study


Millbry Hill

Working together since

November 2020

Services Provided

  • Systems Integrations

Solutions Integrated

A stable base

Dating back to 1925 and fiercely proud of its heritage, Millbry Hill is the UK’s leading independent family-run equestrian and country store. From strong roots in Stokesley, North Yorkshire, the company has grown to now supplying pet products, equestrian supplies and country clothing to customers around the world.

In November of 2020, we met the team at Millbry Hill to talk about driving efficiency and streamlining operations and the rest as they say…

Accounting essentials

To begin their journey to an optimised tech stack, we started by connecting Brightpearl with Xero. As one of our core integrations for businesses looking to streamline, it allows merchants to keep revenue, inventory, payments and commitments in check so that they are free to focus on growing their numbers.

With everyday accounting tasks simplified, we moved on to streamlining the physical operations.

No hands

The next part of the journey was to free Millbry Hill from the manual processing of the vast volume of orders that flowed through their multiple physical and ecommerce stores. We integrated Peoplevox’s scalable WMS to automate logistics and ensure customer orders and replenishment run smoothly.

With this new integration in place, Millbry could scale quickly and efficiently whilst delivering remarkable customer experience.

“From our very first meeting, have been there to guide us, providing a professional yet personal approach. Working closely with their experts to seamlessly integrate the new technology has allowed our business to flourish.”

Serena Harriman, Director

Rich in intelligence

Microsoft Power BI allows merchants to create rich, interactive data visualisations from multiple data sources. By integrating Power BI with Brightpearl, we automated a feed of core business data from their retail operations system Brightpearl into custom reports and dashboards to reveal important business insights and drive further success for Millbry Hill. Inventory optimisation, detailed sales reporting as well as the option to bring in third party data sources gives the team at Millbry Hill a wealth of actionable business intelligence. 

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